Frequently Asked Questions
Everything you need to know about your Fredgies style journey.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fabric elasticity mentioned in the description.
What is your shipping policy?
Fredgies offers standard and expedited shipping worldwide. Orders are typically processed within 1-2 business days. Shipping times vary by location, but domestic orders usually arrive within 3-5 business days.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns Portal to start the process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How do I care for my Fredgies garments?
To ensure longevity, we recommend washing most items in cold water on a gentle cycle and hanging them to dry. Specific care instructions are located on the inner label of each garment.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.